Frequently Asked Questions

What are the check-in and check-out times?
You may check-in as from 3.00 pm.
Please check-out before 11.00 am.

Are the rates per room or per person?
All our rates are per room per night. Please check the rate description for more details.

Is breakfast included in the room rate?
All our rates, except SPG Award stays, include our extensive buffet breakfast.

At what time is breakfast served?
Breakfast is served between 07.00 and 10.30 hrs in Stars Restaurant on the 5th floor.

Do you have non-smoking rooms?
All our rooms as well as our public areas are non-smoking. In our Rooftop Bar we have a Smokers Lounge.

How many floors are in the hotel and do you have a lift (elevator)?
There are 5 floors which are all connected by elevators.

Which languages are spoken at reception?
German, English, Italian

Do the rooms have a terrace/courtyard?
Our Garden rooms open out onto a private terrace adjoining the garden, our other rooms have a balcony or a terrace. Only our Mountain View Rooms do not have a balcony nor terrace.

Are there TVs with international channels in the rooms?
All our rooms have flat screen TVs offering a wide selection of international TV channels and some radio channels.

Do you have an Internet access in the hotel?
Yes, we have complimentary wireless Internet in all rooms and public areas.

Is the hotel ski-in ski-out?
Yes, we are located directly next to the Corvatsch mountain and ski area and the cable car entrance is directly opposite the hotel and reachable by either a covered bridge connecting the hotel and cable car entrance or by crossing the street.

How much is the Skipass?
If you stay more than one night, you can purchase a Hotel Ski Pass for CHF 38.-. This special offer is valid per person/day for the duration of your stay.

Is parking available?
Yes, we have an indoor garage. The rate for parking is CHF 18.00 per vehicle and night.

Which is the nearest airport?
St. Moritz - Samedan Airport (15 min drive by car)
Zürich Airport (3 hours drive by car)
Milan Airport (3 hours drive by car)

Which is the nearest railway station?
St. Moritz Bahnhof is approx. 5 km from the hotel.

Do you have a pick-up or shuttle service from and to the train station?
We are happy to organise the transfer from the train station St. Moritz to the hotel free of charge, on request and availability. Kindly note, that a maximum of 7 persons including luggage can be transported at one time. If you need any assistance on further transportation please let us know.

Are pets allowed at the property?
Dogs are permitted, with a supplement of CHF 15 per dog per day. Dogs are not allowed access in the restaurants, bar and spa.

What are the opening times of the spa?
The Spa is open daily from 10.00 – 21.00 hrs.

Are children allowed in the Spa?
Children under the age of 16 years are allowed in the Spa until 17.30 hrs.

Can we charge our electric car in your garage?
Yes, there is an electric car charging station available in our garage.